Memo to self:

[camwyn]

You are not to attempt to clarify angry misunderstandings any more. You have not got negotiation skills, you have not been trained in conflict management, and you have an amazing gift for cocking things up if you don't do them exactly right.

So no more attempting to intervene when people are getting mad at each other.

Not unless you figure out how to summon the ghost of Ralph Bunche and get him to do the talking for you.