camwyn: Me in a bomber jacket and jeans standing next to a green two-man North Andover Flight Academy helicopter. (boogly pupils)
[personal profile] camwyn
The next time you come into my cube, asking questions about the Local Disaster Major Gifts money versus Direct Mail money, or versus Direct Mail Local Disaster (a category YOUR office created, not mine), or about the date that changes to gifts appear on reports from my software... BRING A NOTEPAD.

He's been in here at least four times today, asking roughly the same questions each time. The first two or three times I dealt with it, on the grounds of old-dog-new-trick, but he's been doing this roughly every other day for the past two or three weeks. (With the exception of the time when I was in Canada.) And it's roughly the same questions EVERY. SINGLE. TIME.

There is no longer an excuse for this man not to remember the way the reports work, which is summed up as: "If I make a change today, even if it is to a gift that was recorded back in July, it shows up on all the reports from today onward. Yes, even reports asking for stuff that happened before I made the change. If the change is made today, the software no longer remembers the old value, so it uses the value it has now." He doesn't have to understand it. He just has to remember it.

He isn't remembering it.

I'm going to feed him to the crocodiles.

Date: 2002-04-26 02:54 pm (UTC)
erisiansaint: (Default)
From: [personal profile] erisiansaint
Ummm...next time he does it, HAND him paper and a pen, and say, "write this down". You don't have to be mean about it. Just firm.

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camwyn: Me in a bomber jacket and jeans standing next to a green two-man North Andover Flight Academy helicopter. (Default)
camwyn

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