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Got paid today. Looked at my bank account. Huh, funny, wasn't there supposed to be more in there?
... what is this pending debit from Comcast? Did I or did I not cancel my service on February 26th-27th?
Apparently I did and my service was terminated, but because they didn't have any time slots to disconnect on the outside of the building they just left me on the rolls to be billed. They're sending someone now to disconnect the outside. On April 9th. And they're refunding my money- six to eight weeks after the outside disconnection goes through.
So because they messed up, I'm $120 short until June. Thanks, Comcast.
(And yes, I discussed this with a billing person over the phone. The best she could do was tell me that this was standard policy and they were very sorry and they couldn't get me my money back any faster.)
... what is this pending debit from Comcast? Did I or did I not cancel my service on February 26th-27th?
Apparently I did and my service was terminated, but because they didn't have any time slots to disconnect on the outside of the building they just left me on the rolls to be billed. They're sending someone now to disconnect the outside. On April 9th. And they're refunding my money- six to eight weeks after the outside disconnection goes through.
So because they messed up, I'm $120 short until June. Thanks, Comcast.
(And yes, I discussed this with a billing person over the phone. The best she could do was tell me that this was standard policy and they were very sorry and they couldn't get me my money back any faster.)
