camwyn: Me in a bomber jacket and jeans standing next to a green two-man North Andover Flight Academy helicopter. (tech support)
[personal profile] camwyn
Co-worker:

THROUGH THE DOOR LESS THAN FIFTEEN SECONDS.

Yes, I gave you a new password. Yes, I gave everyone that new password. Yes, your computer is now asking you if you want to change that password. Did you notice the part where it said you HAD to change that new password if you wanted to use the department software? Apparently not, because you felt that you could pounce on me when I had been THROUGH THE DOOR LESS THAN FIFTEEN SECONDS to demand that I explain whyyyyyyy it was asking you to do something and whaaaaaaaaaaat it wanted you to do.

And then it took you four tries to get through the password change because you insisted on hitting 'Enter' after typing in your old password even though the next blank said 'New Password' and the one after that said 'Confirm new password'.

Inability to understand 'You have to change your password' messages, and inability to follow 'here is how to change your password' instructions, is not a problem on par with fire, zombies, EMP, or kaiju!


Man, I cannot wait until we hire someone to do desktop support...
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camwyn: Me in a bomber jacket and jeans standing next to a green two-man North Andover Flight Academy helicopter. (Default)
camwyn

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