camwyn: (ew)
[personal profile] camwyn
Dear Hoboken University Medical Center:

Go to hell.

No, I"m really not kidding. Go to hell.

I came to your emergency room in a desperate state last October because I had inadvertently cut the tips of two of my fingers off in the kitchen. 1/16" depth, no more than that. You made me wait in the emergency room waiting area for twenty minutes, then sent me to one of the ER bays to wait for ten more, and then cleaned out my hand and put on some antiseptics and some dressing. You gave me some tetanus shots and a prescription, and you bandaged up my hand, and you sent me on my way.

And now you're trying to tell me that this all cost more than six thousand dollars, and that my insurance company of the time, Cigna, refused to pay more than $600 of it, and now you want me to give you $5500. For washing it out and bandaging it up and a couple of injections- and the injections are separate line items on the bill, $220 for one and $150 for the other. You want me to pay $5500 for waiting in the ER and being poked at.

This is why you went out of network in the first place. When the HEALTH INSURANCE COMPANY, one of the most hated categories of company in the United States, thinks you are not worth doing business with, you REALLY need to re-evaluate your life and your choices.

I'm calling Cigna and Viant tomorrow, because they warned me back in DECEMBER that you might pull this stunt. Actually, I called Cigna today and all I got was their voice system and IT said that 'the claim was paid' so I don't know what you people want from me. Tomorrow I'm calling them and talking to a human, and I'm calling your humans and telling you that no, you are not getting that much money out of me for this. You're charging me 2/3 the cost of a normal vaginal delivery for bandaging up my hand.

I don't know who you think I am or who you think you are but one of us is insane here, and it's not me.

Go to hell. At least your billing department should.

Date: 2013-04-19 12:00 am (UTC)
in_the_blue: (laharl)
From: [personal profile] in_the_blue
Good luck, lady. Kick 'em where it hurts.

Date: 2013-04-19 03:21 am (UTC)
rymenhild: Manuscript page from British Library MS Harley 913 (Default)
From: [personal profile] rymenhild
Smite them with the axe of smiting.

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