Buh. It worked.

[camwyn]

Called Verizon to-day to find out about my DSL service- there was supposed to be some milestone last night but the status on the web page hadn't changed. I was then told that 'one week' after dial tone begins is measured in business days- and that this isn't to the start of service but the start of testing. Which can take seven to ten days.

"That's BULL," I exclaimed to the fellow on the phone. "I was told-"

As I start rambling about what I was told and how long it's been, etc., I suddenly catch myself thinking that rage is not really very polite. So when the guy started saying that he could understand why I felt that way but, I took a deep breath and waited for him to finish. I then asked him about whether there was a Verizon dial-up I could use in the meantime.

When I get home, as soon as I hook up a modem, I have an ID and a password to use. I just have to call the people at tech support and get them to help me reconfig a few things on the computer. And as long as I cancel within thirty days, it's free.

The Canadian way just beat the New York way.

Duuuuuude.

Comments

[jjloa.livejournal.com]

hee.

I have the urge to say 'Oh Canada!' in a triumphant tone.

So I just did :)

Yay for having some access in the meantime while they finish up though!

[maps-or-guitars.livejournal.com]

I had a similar experience with Verizon DSL, and a similar solution - for a Megalithic Monster Company Fronted by Darth Vader, they're not as bad as all that. I do miss the service I had from Panix - they were waycool, and always pleasant to deal with - but alas they couldn't do DSL out Brooklyn-way, having been muscled out of the market by (guess who...) and dial-up was just sucking with teeth.

I am (entirely too) often given to fits of rage when dealing with companies like Verizon, credit card outfits, and so on, but I'm really trying not to do that any more since it A) doesn't help me get anything done B) doesn't harm the behemoth that enrages me but mainly C)only contributes to giving some poor low-wage schlep on a phone bank a lousy life.

Congrats on the breakthrough! Dial up may be slow, but you can always use the time to put the kettle on.

[gypsyjr.livejournal.com]

Your "duuuuuude!" icon is too adorable for words. :D

[brashley46.livejournal.com]

Verizon DSL takes that long? Oy. My dinky little non-profit DSL in Toronto ( tfnet.ca , if anybody's interested) took longer to get me the modem I bought from them (I hate UPS) than it did to set it up once it was here. Testing? Seven to ten days for testing? Pfui, I'd have stayed with cable.

[derien.livejournal.com]

*grins* duuude. :)